Sovereign Bank

Contact Us
Personal Banking Customer Service
Our Sovereign Bank Representatives are committed to your complete satisfaction. They can be reached by email, at a local Sovereign Bank office, through the mail, and by phone.
Email
For general inquiries about any of Sovereign Bank's solutions and services, you may send an email and we will reply within one business day.
Branch Office
To meet with a Sovereign Representative directly, select the link below to locate a local Sovereign Bank office.
Mail
General Inquiries
Sovereign Bank
P.O. Box 12646
Reading, PA 19612

Deposits
Sovereign Bank
Mail Code: MA1-MB301-06
P.O. Box 841003
Boston, MA 02284-1003

Note: Please include your telephone number in your correspondence to help us respond promptly to your letter.
Contact our Personal Banking and Online Banking Representatives at 877-SOV-BANK (768-2265), 7 days per week between the hours of 7 a.m. and 8 p.m. ET.

For customers with hearing impairments, please call 800-428-9121(TTY/TDD).

For customers calling from outside the United States, the local numbers are:

  • New England: 401-432-0749
  • Mid Atlantic and Metro NY/NJ: 610-988-2595
ATMs at CVS/pharmacy locations
Sovereign Bank ATMs now at CVS/pharmacy® locations.
Find an ATM